GenieBikez Protect Shield warranty Terms & Conditions*

• Please carefully review these Terms and Conditions prior to acquiring the Genie Bikez Protect shieldwarranty. For additional information, please visit our official website: Geniebikez.com.
• Coverage : Only Engine Clutch Gear ( ECG ) The Protect shieldlasts for one year from the day you sign up electronic contract certificate will be sent to you via email, SMS, and mail and valid for 1 year or 365 days with 1 claim of Engine Clutch Gear in comprehensive pack.
• Claims Process & Documentation: Registered owner only  no third party KYCis allowed for claim  & all mandatory service invoices Bills or KM recorded service history must originate from an authorized service center or multi-brand service centers that furnish detailed invoices inclusive of a GST number and provided diagnosed report with KM meter entry in software or system.These invoices are essential for the seamless processing of claims and the prompt transfer of the cashless sum to the designated centers.
• Odometer: The odometer of your vehicle must remain operational throughout the protect shieldwarranty
• Periodic maintenance: is essential, and detailed records of each maintenance service must be meticulously kept and provided when making warranty claims. It is imperative to maintain and submit all service records, documenting the dates of service, mileage covered, and associated invoices for Geniebikez protect shield warranty claims processing.
• Maintenance and Service:
• Below 250cc is mandatory for the protect shield to remain valid.

The first service is required within 45 days or 2000 km of use, whichever comes first, and then every 2000 km From date of genie protect issuance after that, following this schedule:

The first service is required within 45 days or 2000 km of use, whichever comes first, and then every 2000 km from date of genie protect issuance after that. This initial service is crucial for maintaining optimal performance of your vehicle. Subsequent services should be done every 2000 km from the date of genie protect issuance. Regular maintenance schedule is essential to keep vehicle in top condition. By adhering to this schedule, you can address emerging issues promptly and maintain overall health of your vehicle engine. Consistent maintenance ensures longevity and performance of your vehicle. Following recommended service intervals helps avoid costly repairs and enjoy a smooth driving experience. Remember, regular maintenance is an investment in the reliability and efficiency of your vehicle and better resale value.

• Periodic maintenance for motorcycles under 250cc is crucial for protect shield Initial servicing within 45 days or 2000km. Subsequent maintenance every 2000 km: 2nd service between 45 and 115 days, 3rd service within 105 to 175 days, 4th service falling between 165 and 235 days, 5th service ranging from 225 to 295 days, 6th service spanning from 295 to 365 days.
• Consumer must report claim before starting mechanism, replacement ECG parts will be claim approved post reporting.
• Above 250cc to 650 is mandatory for the warranty to remain valid. The first service is required within 45 days or 2500 km of use, whichever comes first, and then every 2000 km after that, following this schedule:
• Subsequent maintenance required every 2500 km based on schedule: 2nd service between 45 and 125 days or 2500 km, 3rd service within 125 to 205 days or 2500 km, 4th service between 205 and 285 days or 2500 km, 5th service from 285 to 365 days or 2500 km.
• Engine oil changes are compulsory with every service.
• Accidental damage, fire, floods, or natural disasters are not covered. Damages resulting from inadequate maintenance, failure to adhere to coolant/engine oil upkeep, or alterations such as engine.
• If you have any questions or require clarification regarding thegeniebikez protect sheild warranty or claims process, please contact our customer support team for assistance.
• We do not certify the odometer reading, traffic violations, accident history of the vehicle, or any RTO-related information. We only certify ECG reports.
• We also certify and issue the Genie Protect Shield warranty, even if the ECG does not meet our standard requirements. However, the waiting period for warranty for ECG will be 6 months from the date of issuance, while the maintenance period remains unchanged and valid for 1 year or 365 days.
• The company reserves the right to suspend or terminate your access to the warranty service in the event of any violation of these Terms and Conditions.
• Genie protect shield colling period: Revert back within 48 hrs for refund if unsatisfied with service T&C. Otherwise, considered satisfied with T&C.
• To file a claim, contact customer support or Email claims@geniebikez.com with claim number: 8904079906.

Why Genie protect a warranty shield?

Genie Protect offers a warranty shield to boost customer confidence and satisfaction. This warranty serves multiple essential purposes: it assures customers of the product’s quality and reliability, protects against defects by covering repairs or replacements, and fosters customer loyalty, leading to repeat business and referrals. Additionally, it provides a competitive edge over other brands and encourages proper installation and maintenance, enhancing product performance. Overall, the warranty shield is a crucial part of Genie,s customer service strategy, aimed at ensuring a positive experience for users.

There are no restrictions on kilometer readings

There are no restrictions on kilometer readings, which means that there are no specific limitations or constraints placed on the distance measurements in kilometers. This flexibility allows for a wide range of possibilities when it comes to recording and interpreting distances in this unit of measurement. For example, when tracking the mileage of a vehicle, having no restrictions on kilometer readings means that one can freely record any distance traveled without being bound by predetermined intervals or limits. This can be particularly useful in situations where precise and accurate measurements are required, such as in scientific experiments or engineering projects. Additionally, not having restrictions on kilometer readings provides a sense of freedom and adaptability in various scenarios where distance plays a crucial role. This lack of constraints allows for more creativity and customization in how distances are recorded and utilized, offering a versatile approach to measuring and analyzing distances in kilometers.

The warranty covers the engine, clutch, and gear for 365 days (1 year)

The warranty provided covers the engine, clutch, and gear components of the vehicle for a duration of 365 days, which is equivalent to one year. This means that any issues or malfunctions related to these specific parts within the stipulated time frame will be taken care of by the warranty. For instance, if there is a problem with the engine such as overheating or abnormal noises, the warranty ensures that the necessary repairs or replacements will be covered. Similarly, issues with the clutch or gear system, such as difficulty shifting gears or slipping, will also be addressed under the warranty. It is important to note that regular maintenance and proper usage are crucial to uphold the validity of the warranty. In case of any concerns, it is advisable to refer to the terms and conditions outlined in the warranty agreement for further clarification and guidance.

It applies to vehicles ranging from 100 to 650cc.

This specification covers a broad range of vehicles, including motorcycles, scooters, and even some entry-level off-road bikes. To give a clearer picture, motorcycles with engine displacements falling within this range often include popular models like the Honda Activa  (100cc) and the Kawasaki Ninja 650 (649cc) or Royel Engfiled GT ( 650 ) On the smaller end, scooters such as the Vespa 150 (155cc) and the Yamaha R15 (155cc) also fall within this category.

Understanding the significance of this range is crucial for both manufacturers and consumers. For manufacturers, designing and producing motorcycles or scooters within this range requires a different engineering approach compared to larger displacement bikes. Factors such as weight distribution, power delivery, and fuel efficiency play a critical role in optimizing performance within this range.

From a consumer perspective, vehicles within the 100 to 650cc range offer a diverse selection catering to various preferences and needs. Whether someone is looking for a nimble city commuter like the KTM Duke 390 (373cc) or a more versatile adventure bike like the Benali  600  (600cc), there are options available to suit different riding styles and skill levels.

In conclusion, the 100 to 650cc range encompasses a wide array of vehicles that cater to different segments of the motorcycle market. This range provides opportunities for manufacturers to innovate and for consumers to find the perfect balance between performance, affordability, and practicality in their choice of two-wheeled transportation.

Enjoy a cashless claim process available as authorized or multi brand service centers choice of own

Enjoy a hassle-free cashless claim process when you choose from our range of authorized or multi-brand service centers. This gives you the flexibility to select a service center that suits your preferences and needs. For example, if you prefer to go to a manufacturer-authorized service center, you can rest assured that your vehicle will be taken care of by technicians who are trained specifically for that brand. On the other hand, opting for a multi-brand service center might offer you a wider range of services and expertise across different  brands.

Having the option to choose your service center provides convenience and peace of mind. You can select a center that is conveniently located near you or one that has a reputation for excellent customer service. Additionally, the cashless claim process simplifies the payment procedure for any repairs or services covered by your warranty. This means you won’t have to worry about upfront payments and reimbursement hassles.

By offering a choice between authorized and multi-brand service centers, we aim to cater to diverse customer preferences and ensure a seamless experience throughout the claim process. Whether you value brand-specific expertise or a broader range of services, our goal is to provide you with the best possible service options. So sit back, relax, and let us take care of your vehicle needs with our convenient and efficient cashless claim process.

Experience doorstep service for quality check added convenience

Experience doorstep service for quality check added convenience. This means that customers can now enjoy the convenience of having their items checked for quality right at their doorstep. This service eliminates the need for customers to travel to a physical location for quality checks, saving them time and effort. For example, imagine a customer who has just received a new electronic device. Instead of having to take the device to a service center for quality inspection, they can simply request doorstep service and have a technician come to their home to perform the check.

Not only does doorstep service save customers time, but it also adds a level of convenience that enhances their overall experience. By bringing the quality check directly to the customer, businesses are able to offer a more personalized and efficient service. This personalized approach can help build customer loyalty and satisfaction. Additionally, doorstep service can also help businesses identify any potential issues with the product early on, allowing for quick resolutions and minimizing any inconvenience for the customer.

In conclusion, doorstep service for quality check not only adds convenience for customers but also improves the overall customer experience. Businesses that offer this service demonstrate a commitment to customer satisfaction and go the extra mile to ensure that their products meet the highest standards. By leveraging technology and innovative service solutions, companies can differentiate themselves in the market and build strong relationships with their customers.

Benefit from a complimentary inspection.

Benefit from a complimentary inspection and make the most of this valuable opportunity to ensure the optimal functioning of your system or equipment. A complimentary inspection can provide you with insights into the condition of your system, highlighting any potential issues that may need attention. For example, in the case of a vehicle inspection, a complimentary check-up can reveal any underlying mechanical issues that could compromise its performance on the road.

By taking advantage of this complimentary service, you can proactively address any concerns before they escalate into major problems. This proactive approach can save you time and money in the long run by preventing costly repairs or unexpected breakdowns. Additionally, a complimentary inspection can give you peace of mind knowing that your system or equipment is operating at its best.

Furthermore, a complimentary inspection can also help you understand the maintenance needs of your system and the recommended schedule for regular check-ups. This knowledge can empower you to take better care of your equipment, prolonging its lifespan and ensuring its reliability.

In conclusion, don’t miss out on the opportunity to benefit from a complimentary inspection. It’s a simple yet effective way to stay ahead of any potential issues and keep your system or equipment in top condition. Take advantage of this offer today and experience the peace of mind that comes with knowing your assets are well-maintained.

Coverage extends up to 13 years of vehicle aging.

Coverage extends up to 13 years of vehicle aging. This means that warranty protection provided for a vehicle can last for a significant period of time, specifically up to 13 years from the time of purchase. For example, if a Vehicle is bought brand new, the coverage can potentially extend all the way to when the vehicle is over a decade old. This extended coverage period offers peace of mind to vehicle owners, as it ensures that they are protected against potential issues that may arise over the years.

In addition to the longevity of the coverage, having protection for up to 13 years of vehicle aging also means that owners can potentially save money in the long run. By having insurance or warranty in place for an extended period, owners can avoid costly repairs or replacements that may be necessary as the vehicle ages. This coverage can help offset the financial burden of maintaining an older vehicle and provide a sense of security.

Furthermore, with coverage extending up to 13 years of vehicle aging, owners can feel confident in the reliability and durability of their vehicles. Knowing that there is protection in place for such a long period can give owners the assurance that their vehicles are built to last and that any potential issues will be taken care of. This can lead to increased satisfaction with the vehicle purchase and a positive ownership experience overall.

In conclusion, the extension of coverage up to 13 years of vehicle aging offers owners a range of benefits, from financial savings to peace of mind and confidence in the longevity of their vehicles. This extended coverage period is a valuable asset for vehicle owners, providing them with the security and support they need as their vehicles age.

Experience a hassle-free claim process with in 24 hours.

Experience a hassle-free claim process with in 24 hours. When you need to file a claim, rest assured that our efficient system is designed to make the process as smooth and quick as possible. For example, you can easily submit your claim online through our user-friendly portal, eliminating the need for lengthy paperwork and unnecessary delays. Our dedicated team of claims specialists works tirelessly to ensure that your claim is processed promptly and accurately.

Moreover, we understand the importance of timely resolution, which is why we strive to provide a response within 24 hours of receiving your claim. This commitment to efficiency not only saves you time and effort but also gives you peace of mind knowing that your claim is being handled with the utmost care and urgency. In addition to our speedy response time, we also offer personalized support throughout the entire claims process, keeping you informed at every step and addressing any concerns you may have.

In conclusion, our goal is to make the claim process as hassle-free as possible for our valued customers. By leveraging technology, expertise, and a customer-centric approach, we ensure that your experience is smooth, efficient, and ultimately satisfactory. Trust us to deliver on our promise of a quick and hassle-free claim process, because your satisfaction is our top priority.

Choose your preferred authorized service center for maintenance and claims across India.

Choose your preferred authorized service center for maintenance and claims across India.

When it comes to selecting the right authorized service center for your maintenance and claims needs in India, it is crucial to consider various factors. One key aspect to keep in mind is the reputation of the service center. Opting for a well-established and reputable service center can ensure that your vehicle receives top-notch care and expertise. For example, renowned service centers often have certified technicians who are trained to handle a wide range of maintenance and repair tasks efficiently.

Another important factor to consider is the proximity of the service center to your location. Choosing a service center that is conveniently located can save you time and effort when it comes to dropping off and picking up your vehicle. Additionally, a nearby service center can be beneficial in case of any unexpected issues that require immediate attention.

Furthermore, it is essential to inquire about the range of services offered by the service center. A comprehensive service center should be equipped to handle regular maintenance tasks such as oil changes, tire rotations, and brake inspections, as well as more complex repairs like engine diagnostics and transmission repairs. By choosing a service center that offers a wide array of services, you can ensure that all your vehicle’s needs are met under one roof.

In conclusion, when choosing an authorized service center for maintenance and claims in India, consider factors such as reputation, proximity, and the range of services offered. By selecting a reliable and well-equipped service center, you can rest assured that your vehicle is in good hands.